{"id":452,"date":"2026-10-09T17:28:52","date_gmt":"2026-10-09T17:28:52","guid":{"rendered":"https:\/\/askrawpoet.com\/?page_id=452"},"modified":"2026-10-09T17:28:52","modified_gmt":"2026-10-09T17:28:52","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/askrawpoet.com\/?page_id=452","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n

Effective Date: 09\/Oct\/2026<\/p>\n\n\n\n

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  1. Who we are<\/li>\n<\/ol>\n\n\n\n

    RawPoet is an independently operated online personal advice and guidance platform.<\/p>\n\n\n\n

      <\/ol>\n\n\n\n

      Legal business name: Hemlata Kohin
      Brand name: RawPoet
      Email: rawpoetvox@gmail.com
      Website: askrawpoet.com<\/p>\n\n\n\n

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      1. Information We Collect<\/li>\n<\/ol>\n\n\n\n

        Depending on how you use our website and services, we may collect:<\/p>\n\n\n\n

          \n
        • Contact information: Your name and email address.<\/li>\n\n\n\n
        • Information you submit: Your subject, questions, personal circumstances and other details you choose to include in an advice request.<\/li>\n\n\n\n
        • Order information: The service purchased, transaction reference, payment status and relevant order details.<\/li>\n\n\n\n
        • Technical information: Information such as browser type, device information, IP address and website usage data, where collected through hosting, security tools, cookies or analytics services.<\/li>\n<\/ul>\n\n\n\n

          Please do not submit information that is unnecessary for your request, including passwords, full payment-card details or other sensitive account credentials.<\/p>\n\n\n\n

            \n
          1. How We Use Your Information<\/li>\n<\/ol>\n\n\n\n

            We use relevant information to:<\/p>\n\n\n\n

              \n
            • Process and confirm orders and payments.<\/li>\n\n\n\n
            • Review your question and deliver the service you purchased.<\/li>\n\n\n\n
            • Communicate with you about your request.<\/li>\n\n\n\n
            • Respond to customer-service enquiries and resolve disputes.<\/li>\n\n\n\n
            • Maintain website security, prevent fraud and manage business records.<\/li>\n\n\n\n
            • Meet applicable legal, accounting and regulatory obligations.<\/li>\n\n\n\n
            • Improve our services where permitted by law.<\/li>\n<\/ul>\n\n\n\n

              We will not use your private advice request as a public testimonial or publish identifying details without appropriate permission.<\/p>\n\n\n\n

                \n
              1. Payments and Third-Party Providers<\/li>\n<\/ol>\n\n\n\n

                Payments may be processed by third-party payment providers, including Cashfree, depending on the checkout options available. Payment providers may collect and process information under their own privacy policies. RawPoet may receive transaction details and payment status needed to confirm your order but does not intend to collect or store your full card number or card security code. Information may also be processed by website hosting providers, email providers, security tools and other service providers necessary to operate the website. These providers should receive only the information reasonably required for their functions.<\/p>\n\n\n\n

                  \n
                1. Confidentiality of Advice Requests<\/li>\n<\/ol>\n\n\n\n

                  We treat the information you provide for personal advice as private business correspondence and limit access to what is reasonably necessary to deliver the service and operate the business. However, email and internet communications cannot be guaranteed to be completely secure. Information may also need to be disclosed where required by law or where legally justified to address a serious safety concern. Please consider what you are comfortable sharing and avoid including unnecessary identifying details about yourself or other people.<\/p>\n\n\n\n

                    \n
                  1. Cookies and Website Analytics<\/li>\n<\/ol>\n\n\n\n

                    The website may use essential cookies or similar technologies to support functionality, security and payment processes. Analytics or other optional cookies may also be used if enabled. You can manage cookies through your browser settings and, where provided, the website\u2019s cookie preferences. Disabling certain cookies may affect website functionality.<\/p>\n\n\n\n

                      \n
                    1. Data Retention<\/li>\n<\/ol>\n\n\n\n

                      We retain personal information for as long as reasonably necessary to deliver services, maintain business records, resolve disputes and comply with applicable legal obligations. When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to legal retention requirements and legitimate recordkeeping needs.<\/p>\n\n\n\n

                        \n
                      1. Information Sharing<\/li>\n<\/ol>\n\n\n\n

                        We do not sell your personal information to third parties. Information may be shared with service providers involved in operating the website, processing payments or delivering communications, and with authorities or other parties where disclosure is legally required or otherwise permitted by applicable law.<\/p>\n\n\n\n

                          \n
                        1. Your Privacy Rights<\/li>\n<\/ol>\n\n\n\n

                          Subject to applicable law, you may request access to, correction of or deletion of personal information we hold about you. Some information may need to be retained for legal, accounting, security or dispute-resolution purposes. To make a privacy-related request, contact us using the email address below.<\/p>\n\n\n\n

                            \n
                          1. Children\u2019s Privacy<\/li>\n<\/ol>\n\n\n\n

                            RawPoet\u2019s paid services are intended for adults aged 18 and above. We do not knowingly invite children to purchase services or intentionally collect their personal information for this purpose. If you believe a child has submitted information, contact us so that we can review the matter.<\/p>\n\n\n\n

                              \n
                            1. Security<\/li>\n<\/ol>\n\n\n\n

                              We take reasonable measures to protect personal information. However, no online platform, email system or electronic transmission can be guaranteed to be completely secure.<\/p>\n\n\n\n

                                \n
                              1. Updates to This Policy<\/li>\n<\/ol>\n\n\n\n

                                We may update this Privacy Policy to reflect changes in our practices, services or legal obligations. The latest version and its effective date will be published on this page.<\/p>\n\n\n\n

                                  \n
                                1. Contact Us<\/li>\n<\/ol>\n\n\n\n

                                  For questions, requests or concerns relating to this Privacy Policy, contact:<\/p>\n\n\n\n

                                  RawPoet
                                  Operated by: Hemlata Kohin
                                  Email: rawpoetvox@gmail.com
                                  Website: askrawpoet.com<\/p>\n","protected":false},"excerpt":{"rendered":"

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